Track Your Order
📦 Track Your Order
Monitor your shipment in real-time with our advanced tracking system
🔍 Enter your details
📍 Your Order's Journey
Order Confirmed
Immediate confirmation via email
Processing
Order preparation (3-5 days)
Shipped
Tracking number via email
In Transit
Journey to Italy (15-35 days)
Delivered
Order arrived at destination!
Fast Shipping
ePacket: 10-20 days guaranteed delivery
Secure Tracking
Monitor every stage of the journey in real-time
Total Guarantee
Buyer protection and free 14-day returns
Global Shipping
From China to Italy with certified carriers
🛡️ Your order is protected
Secure SSL Payment
Buyer Protection
Guaranteed Tracking
🌍 Track with International Carriers
Already have your tracking number? Use these direct links for real-time tracking:
❓ Frequently Asked Questions
📧 When will I receive the tracking number?
The tracking number is sent via email within 3-5 business days of order confirmation, as soon as the supplier ships the package.
⏱️ How long does shipping from China take?
Standard shipping: 15-35 business days. With ePacket: 10-20 days. Times may vary due to customs and holidays.
🔄 The tracking isn't updating, is this normal?
Yes, it's normal. During international transit, tracking may remain static for 5-10 days. It will update when the package arrives in Italy.
📍 Can I change the delivery address?
Once shipped, the address cannot be changed. Contact us immediately if you entered an incorrect address before shipment.
❌ What do I do if the package doesn't arrive?
If the package does not arrive within 45 days, contact us immediately. We are covered by buyer protection and will fully refund you or reship the order for free.