Payment Methods:
· You may make payment via any of the methods above and pls settle within 3 days once placing your order.
· Your payment will be verified by Aliexpress within 24h and we will process your order once that's finished.
· If your order is closed due to security reasons, you will need to submit a claim to Aliexpress.
· The refund caused by order cancellation, refund agreement or mediation will be process instantly and usually takes about 7-10 work days to reach your account.
Shipping and package:
· All items will be checked and well packed before shipping. Orders will be dispatched within 2-5 working days after the payment is finished.
· The weight of parcel via normal post is limited to 2kg. We will send separately if the weight is over 2kg.
· Usually it takes about 15-60 days and might be a little longer to some remote area.
· You may choose fast shipping method if you wanna get the package sooner, and for this you will need to pay the shipping fee.
· According to the latest policy of Colombia: All packages sent to Colombia for customs clearance will be taxed from October 11, the tariff threshold varies from $200 to $0. So please remember to pay the tax in time when the package arrives at customs.
Attached are the related documents Colombian Tax Reform:
https://cgmp.aliexpress.com/ae-global-seller-center/logistics_agreement_signed?spm=5261.message_detail.Text.1.7c754edfIM8UZw
Resend and refund:
We will resend or refund if the parcel gets lost, damaged during transit or receive the wrong item. Please feel free to contact us and we will be pleased to help you.
Feedback:
· If you are satisfied with our product and service, please leave us a positive feedback, we will be greatly appreciated.
· If there is anything wrong, please contact us first before you leave the feedback and we will try our best to help you until everything is fine.
