Payment methods:
> You can make the payment via any of the methods above and pls settle within 3 days once your order is placed.
Your payment will be verified by Aliexpress within 24h and we will process your order once that's finished.
If your order is closed due to security reasons, you will need to submit a claim to Aliexpress.
The refund caused by order cancellation, refund agreement or mediation will be processed instantly and usually takes about 7-10 workdays to reach your account.
Shipping and package:
* All items will be checked and well packed before shipping. Orders will be dispatched within 2-5 working days after the payment is finished.
The weight of the parcel via normal post is limited to 2kg. We will send separately if the weight is over 2kg.
* Usually it takes about 15-60 days and might be a little longer for some remote areas.
* You may choose fast shipping method if you wanna get the parcel sooner, and for this you will need to pay the shipping fee.
According to the latest Colombia conditions: All parcels sent to Colombia for customs clearance will be taxed from October 11, the tariff threshold is changed from $200 to $0. So please remember to pay the tax in time when the package arrives at customs.
Attached Colombia tax reform related documents:
https://cgmp.aliexpress.com/ae-global-seller-center/logistics_agreement_signed?spm=5261.message_detail.Text.1.7c754edfIM8UZw
Resend and refund:
We will resend or refund if the parcel gets lost, damaged during transit or receive the wrong item. Please feel free to contact us and we will be pleased to help you.
Feedback:
If you are satisfied with our product and service, please leave us a positive feedback, we will be very much appreciated.
If there is anything wrong, please contact us first before you leave the feedback and we will try our best to help you until everything is fine.
